ConfigMgr – Error distributing content to a Cloud DP

Yet another ConfigMgr consulting day, yet another interesting find 🙂

We, meaning me and Jordan Benzing, were doing a ConfigMgr Health Check for a decent size ConfigMgr customer (65K clients, of which about 8K client were connecting via Cloud Management Gateway, CMG). About halfway into the health check we discovered that 45 of about 350 packages targeted for the Cloud DP were not distributing correctly.

The Monitoring node in ConfigMgr showed the following error: Cloud Content Manager encountered an empty download address from content upload for package

But, the PkgXferMgr.log file gave the real clue to the problem: Failed to generate contentinfo for the package. BranchCache feature might not be turned on.

It turned out BranchCache was turned on in the environment, but that the BranchCache publication cache had hit its limit. The default size setting is 1 percent of the hard drive (C: by default).

 The Solution

Once learning about the issue, the fix was not terribly complicated. On the DP, flush the BranchCache publication cache, move it to a different disk, and set the size to 5 GB. For good measure we also restarted the BranchCache service.

Here are the commands we run in an elevated PowerShell prompt:

$NewHashFolder = "E:\BCPublicationCache"
$NewHashSize = 5GB

New-Item -Path $NewHashFolder -ItemType Directory
$BCCache = Get-BCStatus
Set-BCCache -Path $BCCache.HashCache.CacheFileDirectoryPath -MoveTo $NewHashFolder -Force

$BCHashCache = Get-BCHashCache
$BCHashCache | Set-BCCache -SizeBytes $NewHashSize -Force

If you're on older DPs (Windows Server 2008 R2), run this instead:

netsh branchcache flush
md E:\BCPublicationCache
netsh branchcache set publicationcache directory=E:\BCPublicationCache
netsh branchcache set publicationcachesize 5368709120

Happy Deployment / Johan

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Johan Arwidmark

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David Moore
David Moore
10 months ago

We don't use BranchCache anywhere and receive this message when push certain items out to our CMG Distribution Point. Not sure this is actually the fix.

David Moore
David Moore
10 months ago

I don't use BranchCache. What then?

3 years ago

Thanks for blogging this. It led me to discover that the BranchCache feature had been uninstalled from the primary site server.

4 years ago

I'm getting this exact same error, and I changed the branchcache location and size and the error is still happening. I cannot distribute anything on the CMG.